We collect information from you when you use the Service, contact or interact with us or fill out a registration form or survey. When calling us, your telephone number, name, and other information needed to respond to your request may be collected.
When you access and use the Service, we may collect your name, address, email address, telephone number, country, gender, model number and serial number of purchased products, product purchase information, and any other information that you provide in using the Service.
You may use some portions of the Service anonymously, though we automatically collect information regarding each user of our Service, which may include your Internet Protocol (IP) address, the domain name of your Internet service provider, mobile device information, the Service features and webpages you use and access and the time of your use, the type of Internet browser and operating system you are using, the referring site, application or service, and aggregated information that cannot be used to specifically identify you when you use the Service. For more information about automatic collection of personal information, see the Analytics and Cookies sections below.
We use the information that we collect for several purposes, including:
We may use third party service providers and business partners to perform functions in connection with the Service, such as functions related to analyzing and improving the Service usefulness, reliability, user experience and operation, email services, product warranty services, remarketing, product reviews, and contest administration. We also may share information about you that these third parties need to perform their functions and in accordance with our agreements with them. For example, a third party service provider operates the Online Store and manages warranty services for our products. We may share your information with such service provider for product returns, replacements and other warranty services.
If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, we may transfer your information to a third party or parties in connection therewith.
We may disclose information about you to third parties if we believe that such disclosure is necessary to:
We may share aggregated information relating to users of the Service with affiliated or unaffiliated third parties for internal and external business and research purposes. This aggregated information does not contain personal information about any user.
Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it) that enable the website’s or service provider’s system to recognize your browser and capture and remember certain information. You can instruct your browser to stop accepting cookies. However, if you do not accept cookies, you may not be able to use all portions of all functionality of the Service.
We implement a variety of security measures to protect the safety of your personal information when you use the website, enter, submit, or access your personal information, including encryption and firewalls.
While we take reasonable measures to protect the information you submit via the Service against loss, theft, unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Service may not be secure. You should use caution whenever submitting information through the Service and take special care in deciding which information you provide us.
We cannot guarantee that transmissions of your personal information will be fully secure or that third parties will never be able to defeat our security measures. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR CAUSES BEYOND OUR CONTROL.
We may periodically send you free newsletters, surveys, promotions, and other emails that directly promote the use of the Service. When you receive email communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the email you receive or by contacting us.
Your browser or device may offer you a "Do Not Track" option, which allows you to signal to operators of websites, web applications, mobile applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites or applications. Our Service does not support Do Not Track requests at this time, which means that we or other third parties with which we are working will collect information about your online activity both during and after your use of the Service.
We do not knowingly collect personal information from individuals under the age of 13. If you are under the age of 13, please do not submit any personal information through the Service. If you have reason to believe that we may have accidentally received personal information from an individual under age 13, please contact us immediately.
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by writing us at 1730 East Prospect RD, Fort Collins, CO 80553.